RK
Total Tickets
24
+12%vs yesterday
Avg. Resolution
1h 42m
-8%vs last week
Customer Satisfaction
4.8/5.0
+0.2vs last month
Pending Actions
7
Needs attention

Live Inbox

3
Monitoring
J

John Doe

2m ago

Hey, the printer on the 2nd floor is jammed again. Can someone check it?

Convert to Ticket
P

Priya Singh

15m ago

I'm locked out of my account. Error code 503.

Convert to Ticket
m

marketing-team@company.com

1h ago

Urgent: Website is down for external traffic.

Convert to Ticket

Recent Activity

View All
INC-2024-8491Low

Printer configuration issue

Anjali Sharma•2h ago
INC-2024-8492Medium

Login failure for user account

Anjali Sharma•2h ago
INC-2024-8493High

System outage in region US-East

Anjali Sharma•2h ago
INC-2024-8494Medium

Login failure for user account

Anjali Sharma•2h ago
INC-2024-8495Low

Printer configuration issue

Anjali Sharma•2h ago
INC-2024-8496High

System outage in region US-East

Anjali Sharma•2h ago
INC-2024-8497Low

Printer configuration issue

Anjali Sharma•2h ago
INC-2024-8498Medium

Login failure for user account

Anjali Sharma•2h ago

Quick Actions

Open a TicketWalk-in, Phone, or Other
Upload Call Recording
View My Tickets

AutoDesk AI

3 emerging trends identified today.